Alex Khaw started working with ICQ back in 2010 as a consultant. Before that, Alex knew many of the ICQ leadership and staff after working on several projects with them while employed at other companies across the biopharmaceutical industry. After getting to know the company, the staff, and their expertise, he knew ICQ would be a perfect fit for him.

A Company with People at its Core

Now a Managing Consultant, Alex says the best part about working with ICQ is the company’s compassionate and employee-centric culture. He shares that the senior staff always do the right thing, like leading by example when it comes to balancing professional lives with personal lives and family.
As a new dad, Alex felt this immediately when he went on paternity leave to take care of his son Hudson. He also reflects on another time when he was working in Maryland and had a high-stress family health issue back at home in Massachusetts. Without hesitation the leadership team brought him back home so he could focus on his family and be there to support them.

“They always try to do the right thing for you and your family,” he says.

Paying it Forward

Within his role, Alex must adapt quickly to different environments when working with clients. He pays close attention to how each company operates and has picked up a lot of lessons along the way, like extensive technical knowledge and the skills needed for flexibility when working in the commissioning, qualification, and validation sphere.
As a seasoned engineer, Alex says some of the best parts of his job are getting to mentor junior engineers and building relationships with other professionals within ICQ.

“I enjoy the relationships I have maintained throughout my career with this company, and with different individuals. I feel very loyal to all of them.”
One of the biggest lessons Alex shares when mentoring other engineers is the importance of putting in hard work. He says that loyalty is important and focusing on trust and relationship building with colleagues and clients goes a long way.

“To me, working for ICQ isn’t a job. It’s an opportunity to build life-long relationships in the work I’m passionate about.”

ICQ offers the best benefits package in our space, including:

  • 401k
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays
  • Vacation
  • Short-term and long-term disability


Alex Khaw

Alex Khaw

Managing Consultant

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